Terms of Service - Ovio Public App

Terms of Service – Ovio Public App

Last updated: October 2025

These Terms of Service (“Terms”) constitute a legally binding agreement between Novalia Solutions, a company incorporated under the laws of France with its registered office at 31 Rue Alsace Loraine, 31000 Toulouse, France (“Novalia Solutions,” “we,” “our,” or “us”), and any individual who downloads, accesses, or uses the Ovio Public App (the “App”) (“you” or “User”).

By creating an account, accessing, or using the App, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the App.

1. Purpose and Scope

The App enables Users to discover and claim promotional offers from local partner merchants and to publish social-media content (for example, Instagram stories) in exchange for discounts or rewards.

Novalia Solutions provides a technological platform facilitating this interaction; it is not itself a merchant, advertiser, or employer of Users and assumes no responsibility for the commercial offers of third-party merchants.

These Terms govern all use of the App and related services made available by Novalia Solutions. Separate terms apply to the Ovio Merchant App and the Ovio Admin Dashboard.

2. Eligibility

Use of the App is limited to natural persons who are at least sixteen (16) years of age.

If you are under 16, you may use the App only with the consent of a parent or legal guardian, who shall be deemed to have accepted these Terms on your behalf.

By registering, you represent and warrant that:

(a) all information you provide is accurate and complete;

(b) you have the capacity to enter into a binding contract; and

3. Account Creation and Security

To access the App’s features, you must create an account through Supabase Auth by providing a valid email address and password. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

You agree to notify us immediately of any unauthorized access or suspected breach of security. We shall not be liable for any loss or damage resulting from your failure to safeguard your credentials.

We reserve the right to suspend or delete accounts that are inactive, incomplete, fraudulent, or otherwise in violation of these Terms.

4. Offers, Rewards, and Verification

The App allows Users to claim offers created by third-party merchants. When you claim an offer, a unique QR code is generated for in-store validation. The merchant, not Novalia Solutions, is solely responsible for the fulfillment, quality, and conditions of the offer.

After redeeming an offer, you may be required to upload a screenshot or proof of your social-media story or post. Such content is used exclusively to verify compliance with the offer conditions. Verification may be conducted automatically through image-analysis tools or manually by our moderation team. Fraudulent, falsified, or misleading proofs may result in suspension or permanent account termination.

Novalia Solutions does not guarantee the availability, accuracy, or continued validity of any merchant offer.

5. User-Generated Content

Any screenshots, text, images, or other material you submit through the App (“User Content”) remain your property. By uploading User Content, you grant Novalia Solutions a non-exclusive, worldwide, royalty-free, and revocable license to store, review, and process such content solely for verification, compliance, and security purposes.

You represent and warrant that you own or otherwise have the right to submit the User Content and that it does not infringe any third-party rights or violate applicable law. We reserve the right to remove or delete any User Content that, in our sole discretion, breaches these Terms or appears fraudulent or unlawful.

6. Prohibited Conduct

You agree not to:

(a) use the App for any unlawful purpose or to promote illegal activity;

(b) submit false, deceptive, or manipulated screenshots or data;

(d) reverse-engineer, decompile, or modify the App;

(e) interfere with or disrupt the App’s functionality; or

(f) harass, abuse, or harm other users, merchants, or Novalia Solutions personnel.

We may investigate and refer any suspected illegal activity to law-enforcement authorities.

7. Intellectual Property

All rights, title, and interest in and to the App, including its software, design, trademarks, and content, are owned by or licensed to Novalia Solutions and are protected by intellectual-property laws.

Except as expressly permitted by these Terms, you may not reproduce, distribute, display, or create derivative works from any part of the App without our prior written consent.

8. Disclaimers

The App and all related services are provided “as is” and “as available.” Novalia Solutions makes no representations or warranties, express or implied, regarding the App’s availability, reliability, or suitability for any particular purpose.

Novalia Solutions is not responsible for:

(a) the actions, omissions, or offers of merchants;

(b) any errors or interruptions in the App; or

To the maximum extent permitted by law, Novalia Solutions excludes all warranties and conditions not expressly stated herein.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Novalia Solutions, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the App, even if we have been advised of the possibility of such damages.

Our aggregate liability for any claim under these Terms shall in no event exceed fifty (50) euros.

Some jurisdictions do not allow certain limitations; in such cases, the above limitation shall apply to the greatest extent legally permissible.

10. Termination

You may close your account at any time by using the in-app deletion option or by contacting us at contact@novalia-solutions.com.

We may suspend or terminate your account without prior notice if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or otherwise endangered the integrity of the App.

Upon termination, your right to use the App shall cease immediately, and we may delete any associated data in accordance with our Privacy Policy.

11. Modifications to the App or Terms

We reserve the right to modify, update, or discontinue the App or any part thereof at any time without liability.

We may also revise these Terms from time to time. The revised Terms shall become effective upon posting within the App or on our website. Your continued use of the App after such publication constitutes acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or relating to them are governed by and construed in accordance with the laws of France, without regard to conflict-of-law principles.

Any dispute shall fall within the exclusive jurisdiction of the courts of Toulouse, France, except where mandatory consumer-protection law provides otherwise.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.

14. Contact

For any questions or concerns regarding these Terms or the App, please contact:

Novalia Solutions

Email: contact@novalia-solutions.com